Travel Club Member Support Guide

We want your membership experience to be smooth, rewarding, and hassle-free. Here’s how to get support depending on your needs:

For immediate help with bookings, cancellations, or deal-specific questions, go to “Help” from your Travel Club Deals Page.

  • For help with exclusive partner properties, perks, lodging discounts, or camp offers, please email us at travelclub@courtsideguide.com.
  • Our team will respond within 24 to 48 hours (emails answered in the order received).
  • For help with brand partner discounts (gear, wellness, recovery products, etc.), email us at travelclub@courtsideguide.com.
  • Our team will respond within 24 to 48 hours (emails answered in the order received).

Use this for:

  • Account access or login issues
  • Billing and payment questions
  • Membership or cancellations
  • Questions about policies or terms and conditions

Email us at travelclub@courtsideguide.com

  • Visit our knowledge base anytime for quick answers and step-by-step guidance.
  • Your Welcome Home Page also serves as your home base for navigating through your benefits.
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